Questions

What people ask before they start.

What is The Works LMS?

The learning system of The Works Group: 21 programmes across 9 job functions of a real estate company in Dubai, exams, and a certificate of completion anyone can verify.

Who is it for?

Companies that want to train their own people by role. A company asks for an account, then invites each member of staff on the company's email domain.

How does a company get started?

Ask for a company account with your work email and the number of seats you want. Someone on our team activates it and replies within one working day. There is no card checkout.

What does a company see?

Seats used out of seats held, each member of staff with their status, the courses each has open and the certificates each holds. A company sees only its own people.

Can a seat be limited to certain courses?

Yes. A seat covers the whole catalogue, including courses published later, or a named list of courses for that role.

How long are the courses?

They vary by level. Across the catalogue there are 288 modules and about 58 hours of reading; each programme page shows its own size.

How does the exam work?

20 of 21 programmes end in a timed final exam of 60 or 90 minutes. IT for Business: Devices, Platforms, Security and CRM Administration is assessed module by module, with 30 module tests. Every sitting is drawn from a larger bank, with single choice and true or false questions and an honour check before the clock starts. You need 75% to pass and you have 2 attempts at each assessment.

Is the certificate an accredited qualification?

No. It is a certificate of completion, and it says so on its face. What it offers is a record that anyone can check, which is why every one carries a reference.

How does someone check a certificate?

Enter the reference on the verify page. No account is needed. It answers valid, revoked or not found, and shows only a first name and a last initial.

What does a certificate reference mean?

New references read TWG-LMS, then the job function, then your customer number, then the certificate number, then four random characters. Earlier references still verify.

Does it work on a phone?

Yes, in the browser. It is designed at phone width first and there is nothing to install.

Is it in Arabic?

The courses are in English.

What if I want something that is not listed?

Ask. Write to us with the roles you want to train and we will tell you what we have.