Programmes · Administration · Professional
Administration & Office Management
The forms, the permits, the documents and the CRM, from listing to transfer.
15modules
120lessons
3hours of reading
60′timed final exam
The modules
What the programme covers.
Each bar is the module's reading, counted from its lessons.
- 01
The Admin Role Inside a Dubai Real-Estate Group
8 lessons · 2,383 words - 02
Document Control and the RERA/DLD Paper Trail
8 lessons · 2,594 words - 03
RERA Forms in Practice: Form A, B, F and I
8 lessons · 2,556 words - 04
Trakheesi Permits, BRN and Advertising Compliance
8 lessons · 2,523 words - 05
Ejari, Tenancy Contracts and Rental Administration
8 lessons · 2,508 words - 06
Trustee Office, Transfers and DLD Transaction Coordination
8 lessons · 2,399 words - 07
CRM Data Hygiene and Deal Pipeline Integrity
8 lessons · 2,536 words - 08
Reception, Front Office and Client Experience
8 lessons · 2,636 words - 09
Procurement, Petty Cash and Expense Control
8 lessons · 2,494 words - 10
Calendar, Travel and Executive Support
8 lessons · 2,574 words - 11
Trade Licensing, Renewals and Company Compliance Calendar
8 lessons · 2,436 words - 12
Records, VAT, Corporate Tax and Data Protection
8 lessons · 2,559 words - 13
Managing a Heavy, Unpredictable Workload and Competing Priorities
8 lessons · 2,877 words - 14
Working With Demanding Sales Agents, Boundaries and Handling Pressure
8 lessons · 2,636 words - 15
Harassment, Aggression, Your Legal Protections and Escalation
8 lessons · 2,880 words
How you are assessed
The rules, before you start.
Final exam
60 min
25 questions per sitting, drawn from a bank of 228, so no two sittings are the same.
Pass mark
75%
2 attempts at each assessment, up to 3 starts in a day, and an honour check before the clock starts.
Certificate
A certificate of completion with a reference anyone can verify.
A certificate of completion. Not an accredited qualification.